Hdd Died - Cannot Import Previous Web Wallet

Discussion in 'Addresses' started by mrfr0sty, Aug 1, 2017.

  1. 2017/12/15 - Decred v1.1.2 released! → Release Notes  → Downloads
  1. mrfr0sty

    mrfr0sty New Member

    Aug 1, 2017
    37
    0
    Male
    Singapore
    Hi,

    I have been using the web wallet https://wallet.decred.org and my HDD died.

    I am trying to recover/import using the seed phrase at URL https://wallet.decred.org/#/import but I get an error:
    Decred Wallet.jpg

    Could not access the wallet at the server. Please check:
    The password of the recovery phrase (if set)
    The derivation path
    The wallet service URL

    I have on record the seed phrase, pass phrase and address. Is this enough to recover my web wallet, or do I need something else?

    I have seen another post referring to command line instructions. I have never used the command line before, I simply created a wallet at https://wallet.decred.org. Is the command line necessary to recover?

    Appreciate your help!
     
  2. mrfr0sty

    mrfr0sty New Member

    Aug 1, 2017
    37
    0
    Male
    Singapore
  3. mrfr0sty

    mrfr0sty New Member

    Aug 1, 2017
    37
    0
    Male
    Singapore
    Well it looks like I'm really messing this up.

    I created a new wallet, used the same seed as my original (to try and recover), but now it seems like my old seed is now associated with a new wallet address :O

    I'm really lost. Is there an official tech support for this??

    My original wallet is still showing on https://mainnet.decred.org/address/DsnwUK4LdryEFmxPS3mpNWvZwgdjdmUASBE

    I have the seedphrase, is there any way that I can say:

    Recover DsnwUK4LdryEFmxPS3mpNWvZwgdjdmUASBE using %my seed phrase%?
     
  4. mrfr0sty

    mrfr0sty New Member

    Aug 1, 2017
    37
    0
    Male
    Singapore
    I've tried to restore from seed using the Paymetheus launcher. I can enter my seed and it looks like it is restoring ok, however I show zero balance.

    Paymetheus.jpg

    Any ideas?
     
  5. Dezryth

    Dezryth New Member
    Advocate (Twitter)

    Jan 12, 2016
    21
    4
    Male
    Systems Software Engineer
    Plano, TX
    Have you given it time to sync to the network? Using the seed to create a new wallet would have been what I would have tried. You might just need to wait for your wallet to catch up with the network.
     
    mrfr0sty likes this.
  6. mrfr0sty

    mrfr0sty New Member

    Aug 1, 2017
    37
    0
    Male
    Singapore
    Thanks for your reply!

    It must have been about 6 hours ago. The balance is still showing as zero. How long do you think it could take to catch up?
     
  7. mrfr0sty

    mrfr0sty New Member

    Aug 1, 2017
    37
    0
    Male
    Singapore
    The new wallet generated from the seed is still showing as zero balance. Should I continue to wait, or try the CLI approach?
     
  8. Dezryth

    Dezryth New Member
    Advocate (Twitter)

    Jan 12, 2016
    21
    4
    Male
    Systems Software Engineer
    Plano, TX
    It shouldn't take more than a day or two. If it's still not synced after that amount of time then something is definitely up, but I'm not sure where to go from there assuming you are using the same seed as the web wallet.
     
  9. mrfr0sty

    mrfr0sty New Member

    Aug 1, 2017
    37
    0
    Male
    Singapore
    Yeah, I'm definitely using the same seed. I'll wait another day then before I try the CLI. I was hoping a Dev would have come in to support by now?

    From your understanding, is there any kind of formal support?
     
  10. Dezryth

    Dezryth New Member
    Advocate (Twitter)

    Jan 12, 2016
    21
    4
    Male
    Systems Software Engineer
    Plano, TX
    You can try the decred slack: decred.slack.com

    There's a support channel where people are usually fairly responsive. I actually linked to this thread in there last night but it was pretty late.
     
  11. mrfr0sty

    mrfr0sty New Member

    Aug 1, 2017
    37
    0
    Male
    Singapore
    What I’ve tried so far:

    1st Attempt
    1. Create a new web wallet
    2. Import into the web wallet using the seed phrase
    - Failed with error message “Could not access the wallet at the server”

    2nd Attempt
    1. Follow this forum post to create new wallet with seed phrase
    - https://forum.decred.org/threads/gu...aim-airdrop-coins-with-wallet-decred-org.643/
    - New wallet shows 0 balance

    3rd Attempt
    1. Create a new wallet from seed phrase with Paymetheus
    - New wallet shows 0 balance

    4th Attempt
    1. Wait 3 days for a sync
    - New wallet shows 0 balance

    My web wallet shows x4 different wallet addresses now, presumably from trying over and over:

    DscKDPyoT9dv2TBQqzP12Eb7sfmQQFbatF4
    DsVdqcpDcVEyH3TxEnjbWs2KbWuv1z7bG5J
    Dsn3aYJQJ8TFcff1ZpB1cPr17T5JmKKi7DK
    Dsj3XmRh1PrWjNZASCeB7nbWwgkCWTkkkFE


    Not sure if this is a good thing or not?

    All I really want if possible is to recover my original wallet - using the seed phrase. Is it possible to recover a specific wallet address?

    This is the wallet I’d like to recover, as none of the above are showing a balance.

    Original wallet address: DsnwUK4LdryEFmxPS3mpNWvZwgdjdmUASBE


    If anyone knows what to do, or knows a Dev that can help please let me know.


    Thanks!
     
  12. Manlabor

    Manlabor New Member

    Dec 22, 2016
    19
    4
    Male
    US
    Were you able to sync on all of those attempts? Did it really take 3 days for the database to sync? How are you verifying that you are on the latest block?
     
  13. mrfr0sty

    mrfr0sty New Member

    Aug 1, 2017
    37
    0
    Male
    Singapore
    The block number is displayed in paymetheus. It didn't take long to download the block chain. Maybe an hour or two.

    I'm not sure where the wait x days for everything to sync comes from originally. I have seen it mentioned on other recovery related posts though.

    I haven't yet had a reply from an experienced forum member or Dev yet. Still hoping!

    I don't mind trying the CLI, I'm just not entirely sure on the steps. I can't work it out from the FAQ.
     
  14. Manlabor

    Manlabor New Member

    Dec 22, 2016
    19
    4
    Male
    US
  15. mrfr0sty

    mrfr0sty New Member

    Aug 1, 2017
    37
    0
    Male
    Singapore
    Great, thanks for your help, greatly appreciated!

    I've downloaded and installed dcrinstall-windows-amd64-v1.0.5.exe

    What's next? :)

    I'm in Singapore (GMT +8), so we might not be online at the same time.
     
  16. Manlabor

    Manlabor New Member

    Dec 22, 2016
    19
    4
    Male
    US
    1. Go to decred folder. C:\Users\yourusername\decred yourusername is the name you are logged in as.

    2. Open Powershell. From that open folder, go to File>Open Windows PowerShell>Open Windows Powershell

    3. Start dcrd. In the Powershell window, Type ./dcrd and press Enter

    This program connects to the blockchain, Let it run until it has synced. Latest block can be seen here https://stats.decred.org/ . Let me know when that is done and we can go to the next program (dcrwallet)
     
  17. mrfr0sty

    mrfr0sty New Member

    Aug 1, 2017
    37
    0
    Male
    Singapore
    Hi, I have done that, it only took a few minutes but I believe it has synced ok.

    DCRD.jpg
     
  18. Manlabor

    Manlabor New Member

    Dec 22, 2016
    19
    4
    Male
    US
    That window is your connection to the network, so you need to leave it open.

    Step 2 is to open another command prompt from the same folder.

    1. Start dcwallet. In the command prompt window, Type dcrwallet --create and press Enter and follow the prompts.

    2. Enter a private passphase.

    3. I would say no to the public passhrase

    4. Say yes to having a seed. And enter your seed.
     
  19. mrfr0sty

    mrfr0sty New Member

    Aug 1, 2017
    37
    0
    Male
    Singapore
    Great, done that

    Wallet Created.jpg
     
  20. Manlabor

    Manlabor New Member

    Dec 22, 2016
    19
    4
    Male
    US
    That window interacts with the wallet and needs to stay open also.

    Step 3. Last step is to run dcrctl which you use to interact with the wallet and network.

    1. Open another command prompt from the same folder.

    2. Start dcrctl. In the command prompt window, Type dcrctl --wallet walletpassphrase password 0 and press Enter. password is the one you created for your wallet. If this is successful, you don't get a response in dcrctl but you can look in the dcrwallet window to see the confirmation that the wallet was unlocked without a time limit.

    3. Check balance. dcrctl --wallet getbalance
     

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