Update On Ongoing Issue With Web Wallet. Help From Community Needed.

Discussion in 'Technical Support' started by sambiohazard, Feb 18, 2016.

  1. 2017/12/15 - Decred v1.1.2 released! → Release Notes  → Downloads
  1. sambiohazard

    sambiohazard Sr. Member

    Jan 21, 2016
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    #1 sambiohazard, Feb 18, 2016
    Last edited: Feb 22, 2016
    Hi all

    Note: This is a message by me on behalf of decred dev team.

    First of all we apologize for the inconvenience this issue has caused all of you.

    The developers are looking into the unconfirmed transactions & double spend issue with the web wallet. Here is a direct quote from the devs.

    We have resynced the blockchain and this should start showing your balance correctly.

    Now we need help from community to track the actual bug. If any of you see a similar error while using the wallet from now on, please report in this thread with as much information as possible.

    Thanks for your patience

    Regards

    Decred Team
     
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  2. Neurosploit

    Neurosploit New Member

    Jan 19, 2016
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    .NET Software Engineer
    Amsterdam
    I'll see what I can find in the weekend.
     
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  3. size

    size New Member

    Feb 17, 2016
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    Thanks guys, Balance has been restored :)
     
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  4. muckle

    muckle New Member

    Jan 12, 2016
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    #4 muckle, Feb 22, 2016
    Last edited: Feb 22, 2016
    I'm having a similar problem. I tried to send DCR to my Bittrex DCR address, when I viewed the transaction within web wallet it is unconfirmed, also date changes each time I load the page which then gives current time. ie 'Today at 11.45 am'
    Block chain says 'Unconfirmed Transaction!'
    https://mainnet.decred.org/tx/552a49b5dab2cc8b6586ce455e17502cb7d4aaaf735dd250b2076f7317c75aa1

    To clarify should I wait for coins to confirm or is this a bug? Hopefully coins are not lost.
     
  5. bkolobara

    bkolobara New Member

    Dec 29, 2015
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    #5 bkolobara, Feb 22, 2016
    Last edited: Feb 22, 2016
    Same here.
    https://mainnet.decred.org/tx/1b34bfb020199d9015db540aa6a16aca38aba683785d9dcaaf799ced53eae0cf

    Maybe taking offline the web wallet until this is fixed would be a reasonable thing to do?
    I mean it's advertised on https://decred.org/ but if this is the first experience people are getting I don't think its a good idea to keep it running.

    EDIT:
    I solved the problem by creating a local wallet using the web wallet's backup seed and spent again the coins with
    https://mainnet.decred.org/tx/9197e905f6dca320289623f71aba905c06c354e4df4f53e3c5d798abc269b882
     
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  6. muckle

    muckle New Member

    Jan 12, 2016
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    How do I create a local wallet on windows?
     
  7. chendada

    chendada New Member

    Jan 14, 2016
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  8. bkolobara

    bkolobara New Member

    Dec 29, 2015
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    I did it on a Mac so I'm not sure what the difference would be on windows, but looking at this:
    https://medium.com/@drei4u/easy-way...the-exchanges-windows-ad1d005cf8f1#.rv8bvnzfr
    it looks the same.

    Basically you download the tools from https://github.com/decred/dcrd/releases/tag/v0.0.2

    Then you start the local dcrd server with:
    ./dcrd -u user -P password
    (Wait until it downloads the blockchain)

    Create the local wallet with:
    ./dcrwallet -u user -P password --dcrdusername=user --dcrdpassword=password --create
    (Here you are going to be asked to enter your seed)

    Start the local wallet with:
    ./dcrwallet -u user -P password --dcrdusername=user --dcrdpassword=password

    Unlock the wallet for 600 seconds using the passphrase you set while creating the wallet:
    /dcrctl --rpcuser=user --rpcpass=password --wallet walletpassphrase <passphrase> 600

    Send the funds to another address
    ./dcrctl --rpcuser=user --rpcpass=password --wallet sendtoaddress <address> <amount>
     
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  9. muckle

    muckle New Member

    Jan 12, 2016
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    #9 muckle, Feb 22, 2016
    Last edited: Feb 22, 2016
    Thanks for your reply. I actually got it working from windows by using this guide (https://forum.decred.org/threads/br...-included-with-basic-commands-os-neutral.478/)
    It's actually straightforward once I realized I had to enter commands from terminal. DCR are now sent to address with 1 confirmation already, ts a shame the web wallet doesn't work properly but at least we have this option.

    My only question is do i have to keep CMD windows running until the coins are 6/6 confirmed? or is it ok to close after sending coins
     
  10. kristijan97

    kristijan97 New Member

    Feb 20, 2016
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  11. Neurosploit

    Neurosploit New Member

    Jan 19, 2016
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    .NET Software Engineer
    Amsterdam
    You can close the cmd windows afterwards when you see the transaction in the block explorer.
     
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  12. chendada

    chendada New Member

    Jan 14, 2016
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    Thank you, the problem has been resolved
     
  13. ay-p

    ay-p Full Member
    Developer

    Dec 7, 2015
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    Male
    Apologies for the delay in response. Been busy hunting this and other bugs down.
    FYI during the day (1200GMT-2000GMT) I'm probably easiest to reach on the freenode decred chan. If you have a unconfirmed tx for more than 6 blocks come find me there and let me know. We can rebroadcast them and they have been consistently picked up after that.

    So firstly we are most likely going to remove the use of unconfirmed funds to create tx on the webwallet. There is a possibility that those tx are causing issues with double spends and tx going unmined.

    But rest assured, these "stuck/unmined tx" will never be "lost" or "gone forever." We can just resync and the tx will be removed from the insight "mempool."

    We'll be pushing out some updates today/tomorrow to hopefully help these issues. Again, apologies for the issue, but we are working hard to resolve. Cheers.
     
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  14. Neurosploit

    Neurosploit New Member

    Jan 19, 2016
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    .NET Software Engineer
    Amsterdam
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  15. bones

    bones New Member

    Feb 10, 2016
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    Systems Designer (AV)
    Austin Texas USA
    With all the questions on wallets I am wondering if I did it right. I have had no problems that I am aware of. I did not use the binaries and cmd etc. instructions as they sounded like they were for mining. All I did was click the web wallet button on decred.org, entered my seed that I wrote down and saved several paper copies of, and there it was. It does not say testnet below it. I can't back it up though. Did I do right or is it still in limbo
     
  16. sambiohazard

    sambiohazard Sr. Member

    Jan 21, 2016
    844
    372
    Some people are having trouble sending transactions from web wallet. Its not about creating the wallet. If you didn't have those problems then its good for you.
     

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